WE ECHO

Vantage

Vantage

Automating the firstninety days

SoftwareAutomation & AI2025

IIIntent

Make onboarding behave like a good account manager.

Automation & AI — 2025

Onboarding rebuilt as an automated sequence that behaves like a good account manager.

IVThe problem

Churn concentrated in the first quarter of every contract.

Vantage — Automating the first ninety days

VInsight

Retention is decided before the product is ever properly used.

VIThe system

We mapped the moments that predicted renewal, then automated the ones that scaled.

Vantage — detail

VIICraft

We mapped the moments that predicted renewal and automated the ones that scaled.

VIIIWhat we made

  • Lifecycle map

  • AI-assisted sequences

  • Health scoring

IXOutcome

  • -27% early churn
  • 9 hours/week returned to the team

XReflection

Automation should sound like a person who was paying attention.

Role

CRM — AI — Lifecycle

Made together.Repeated outward.